Professional History:

 

2021 - present

Kin Insurance | Recruiter

  • Responsible for a full-cycle recruiting process: worked requisitions of all levels for our Claims and Operations teams with a focus on high-volume roles alongside management and director-level positions for both groups; has filled niche positions for legal, product, marketing, and finance teams, bringing ~350 individuals to Kin during one of their largest phases of growth.

  • Acted as our Subject Matter Expert for our Claims team and brokerage division, Elite Insurance Group (EIG); acted as their primary operations recruiter, filling ~25 Sales  roles within the first six months of acquisition.

  • Trained new team members, providing valuable insight on Kin recruiting processes and EIG.

  • Continuously hit or exceeded time-to-fill goals, consistently filling roles within 45 days or less.

  • Utilized ATS tools such as Ashby (Greenhouse prior to implementation), to conduct candidate + pipeline management sourcing, scheduling, onboarding initiatives and beyond while working cross-functionally with department leaders and team members to build a search process that secures the best candidate.

  • Focused deeply on candidate experience and service to stakeholders; maintained excellent rapport internally and externally; consistently received positive candidate survey results focused on their interview experience. 

  • Worked diligently with teams newer to the hiring process; provides detailed feedback regarding recruitment process, approach, and alignment in a consultation manner.

  • Drove internal processes and projects, including creating standard operating procedures, information catalogues, and visuals that help with training or hiring; leverages Canva to create one-pagers and requisition overviews on high-volume roles to make our sourcing efforts and candidate experience transparent, effective, and informative.

2018 - 2021

International Financial Group - IFG US | Recruiter

  • Sourced, placed, and staffed candidates with a focus on finance and accounting opportunities; assisted clients in filling their roles alongside competing agencies.

  • Used VMS systems in order to comply with our clients hiring preferences; maintained candidates for requisitions with multiple requisitions and high-volume needs.

  • Participated in role-intake calls with external stakeholders for role deliverables and timelines for our clients.

  • Maintained client databases, updated contact lists, and actively pushed leads/information to the team for perm. roles; tracked all candidate activity within Bullhorn (ATS) alongside managing a personal candidate matrix.

  • Served as the administrative liaison for the tools and systems the team utilized daily; ran drug reports, executed searches and sourcing pipelines, exported, updated, and maintained necessary contact data for campaigns and lists.

  • Created and oversaw email marketing blasts, invitations, and video/media promotions (270+ campaigns in 2020-2021) via Constant Contact.

  • Actively worked with internal teams to promote roles; crafted candidate and job campaigns for marketing purposes; pulled and provided campaign results to individual contributors to best drive marketing efforts.

  • Built a social media presence for IFG Chicago & IFG Advisory Group; acted as our content creator & website editor by designing, writing, and launching campaigns, posts, and promotional videos using Canva & Square Space.

2017 - 2018

Regus | Community Associate

  • Implemented creative strategies to promote office services alongside organizing and promoting in-office events each month.

  • Provided assistance in multiple office locations when needed, where each environment possessed a different set of clients and expectations for specific modes of delivery and assistance.

  • Maintained shared office areas while helping various groups of professionals with administrative needs and client services; executed both service and physical capabilities in moving office spaces, staging, and preparing for office move-ins/outs.

  • Utilized Regus software platforms (PeopleSoft) to execute various tasks for clients/management.

2013 - 2017

Dinkel’s Bakery | Manager, Cookie Decorator

Dinkel's was a highly recognized, fast-paced institution that had been in business for nearly 100 years in Chicago. 

• Responsible for delegating tasks, leading & developing our team, hiring, creating training manuals, taking orders from businesses & customers, along with a total immersion in customer service.

• Oversaw large volume production tasks through to completion and had responsibilities ranging from Christkindlmarket preparations, website maintenance, and social media management.

• Acted as the bakery’s sole cookie decorator alongside management tasks; worked with current themes and implemented my own creative designs.

• Drove Social Media channels with content creation and promotions; represented our bakery as a panel speaker for Chicago’s Mashable's Social Media Week 2014.

2013

Ulta Beauty | Customer Service Representative

When I began my employment with Ulta, I became immersed in the surroundings and the impact we made on our customers. I fell in love with what the company had to offer, both in the products and services we were offering. During my short tenure (due to moving), I learned a remarkable amount about the many brands we carried and was recognized by Benefit for upselling and promoting their products with great success.

2009 - 2012

Cookies By Design | Key Holder, Decorator

I became responsible for decorating ~100 highly detailed cookies/shift as well as assisting with any customer service needs. After about a year and a half of providing support to our Naperville location, I was tapped to run our satellite shoppe in Orland Park, were I oversaw daily operations on my own. Here, I managed everything from walk-in customer service needs, baking, decorating, deep cleaning tasks, and cash management.

In 2011, I had the honor of Florence Welch (Florence + The Machine) stop her show to present the customized cookie bouquet I decorated for her, on stage at the beloved Chicago Theatre, my favorite venue in Chicago.

2006 - 2009

Jamba Juice | Team Lead, Key Holder

At my time at Jamba, I advanced quickly; I had the opportunity to complete our weekly store inventory, oversee our store’s financial paperwork and bank-runs, act as our in-store nutritional expert, assist with hiring and training, and work among a fantastic team in our busy Downtown Naperville location. I was personally invited to attend a management meeting with the company's CEOs, being the only non-GM to attend. Jamba provided volunteer opportunities, which I participated in with Boys & Girls club and Easter Seals.

2004 - 2006

Domino’s Pizza | Customer Service Representative

This was my first job while still in high school; I learned how to deal with order intake systems, food sanitation practices, phone communication, and working as a team in a very busy environment. Consistently recognized for customer service; awarded "Employee of the Month" numerous times.

ATS Systems/Onboarding Tools

Ashby, Bullhorn, Greenhouse, Rippling, Workday

Creative Tools & Communications

Canva, Constant Contact, Etsy, Gsuite, Outlook, Slack, SquareSpace, Teams, Zoom

Technical Skillset:

PowerPoint, Excel, Intelligize (LexusNexus program), Zoom Info

Social Media Management:

Facebook, Instagram, LinkedIn, Twitter

VMS Systems:

Beeline, IQN, Populus

Education

Northeastern Illinois University

Bachelor of Arts, Political Science

Summa Cum Laude, Alpha Chi

2017-2020

College of DuPage

Associates Degree, General Studies

2006-2009

Certifications:

AIRS Diversity & Inclusion Certificate | Issued June 2024

AIRS Professional Recruiter Certificate | Issued November 2023

Predictive Index Result:

Altruist (assessment taken: 2021)